Items where Author is "Alshaibani, Elham"
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Article
Alshaibani, Elham and Bakir, Ali (2016) A reading in cross-cultural service encounter: Exploring the relationship between cultural intelligence, employee performance and service quality. Tourism and Hospitality Research, 17 (3). pp. 249-263. ISSN 1467-3584
Conference or Workshop Item
Alshaibani, Elham and Bakir, Ali (2014) Relating cultural intelligence to service quality in hotels in Karbala-Iraq: a cross cultural study. In: Cross-Cultural Issues in Tourism & Hospitality International Conference, Chania Crete.
Thesis
Alshaibani, Elham (2015) Investigating the relationship between cultural intelligence and service quality in hospitality: A cross cultural study. Doctoral thesis, Buckinghamshire New University.